How to Return
If you are not satisfied with the item we guarantee 100% money back under conditions below:
We accept return requests only 14 calendar days. All returned products must be in their original, saleable, completely clean condition, with all originals tags undamaged, in original anther and box in order to receive a refund. All parts and pieces of a product must be included.
Damaged or Incorrect Items
ITEMS RETURNED IN A USED, DAMAGED, DIRTY CONDITION OR WITHOUT TAGS OR WITH CUTTED TAGS CANNOT BE REFUNDED.
Upon a condition that you send us the item in its original, saleable, completely clean condition, with all originals tags undamaged, in original anther and box you can exchange the item to any other item of the same price or higher price with a different paid or of lower price with different refunded.
We ship throughout Ukraine by "Nova Poshta" with cash on delivery. Delivery is paid by the recipient. In case you do not like the product on receipt, you can return it immediately and do not pay.
If your location is Kyiv, there is a possibility to pick up the item at showroom or warehouse or courier delivery.
International Shipping, Customs Duties & Other Fees
We ship throughout the world.
Economy shipping is free to any place in the world.
If you want us to send it with standard courier post service it will cost 40usd / 37eur / 33 gbp.
If you want us to use DHL/UPS/Fedex fastest delivery please request rates in advance.
We send your item within 2 working days after the payment receipt.
Economy international shipping takes approximately 14-21 calendar days to deliver the package. Standard courrier post service will deliver within 7-10 days.
Please check possibility to receive with local customs office. There may be restrictions. There may be also a case of local taxes or duties to be paid upon receipt. Please check it in advance.
In case of the order from EU and presence of particular item on out Italian warehouse shipment will be performed within the EU without any duties for free.
We keep a right to cancel the order with full refund in case of negative practice of shipment to particular country.